She asks me when I ordered my Rx, and I told her, "Yesterday, with the other lady." After waiting for a long time, she said, "I cannot find your name in the computer, sorry Sir." Then another man with white pharmacy lab coat shows up in counter and he realized that she did not put my name correctly in her database. Then, she starts typing in her computer and tells me the computer does not show my name. Then after a while, she comes to me and holds me back in line, again, because she wants me to tell her my full name and birthday, again. Every time, I end up with ignorance from the two employees of pharmacy store in Isabela, Puerto Rico because they cannot understand my last name, spell it, or type it in the computer although I repeat it slowly three times. There are so many occasions that I went to get an Rx from a pharmacy store in Isabela PR but, unfortunately, I ended up with disrespect from the attendance lady today and also yesterday from another lady that works full-time in Walmart pharmacy. I have never been a fan of Walmart and this just assures me I am right. This prescription was for our dog, just so you know. If this is Walmart's policy to try to keep people in the store longer to keep them shopping and spending money, that is so wrong. We were on our way home 15 minutes later and received a recorded message from the pharmacy telling us that our prescription was ready to be picked up. I looked at her and said, "You know what, just keep it". We sat on the seats provided for another 24 minutes, went back up to the counter and spoke to the pharmacist. Exactly 30 minutes later, we stopped back and they told us it would be ready in about 5 minutes, they were "working on it". So we said we would shop until then and be back. They already had the information and told us they were working on it and it would be ready in about 30 minutes. We had a prescription called into Walmart Pharmacy in Rhinelander, WI about 30 minutes before we stopped by the counter to pick it up. By the way, her name is Crissy ** and I would love to just pop off her little barbie doll head! Kiss my **, Crissy! I will never ever use that Walmart again. The ** is not as strong as all the other pain medicines. It's not like I'm a pill popper or a doctor shopper. I have lupus and I have to take my medicines. This never should have happened in the first place. They said that they have no say over what the pharmacist says or does. I then screamed at her to get a manager now and again, she refused so I went to customer service and waited forever to get someone to come and talk to me. I asked to speak to a manager and she said, "I am a manager." She picked up the phone and just ignored me. That was so unprofessional and I let her have it. I knew her from high school and her boyfriend broke up with her to date me. I decided to go and confront the witch at Walmart and I could not believe my eyes. They even honored my coupon for $25.00 for free groceries for transferring it. She then called in a new script for me at Kroger and they filled it right away. I called my doctor and told her what was going on.
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